FAQs
What products do you offer?
We offer a curated selection of high-quality vapes, disposable devices, e-liquids, and accessories to suit every preference.
Do you ship internationally?
Currently, we only ship within Nigeria. We're working on expanding internationally soon!
How long will it take to receive my order?
Lagos Orders: Same-day delivery is available for Lagos orders.
Processing Time: All orders are processed within 24 hours and shipped as soon as possible.
Estimated Delivery: Most orders arrive within 2–3 business days; however, delivery times may vary depending on location and other factors such as weather or regional restrictions.
Processing Time: All orders are processed within 24 hours and shipped as soon as possible.
Estimated Delivery: Most orders arrive within 2–3 business days; however, delivery times may vary depending on location and other factors such as weather or regional restrictions.
Can I change or cancel my order after placing it?
If your order hasn't been processed yet, we may be able to assist. Please reach out to us ASAP at info@vapeshop.ng.
How can I contact customer support?
You can email us anytime at info@vapeshop.ng. We usually respond within 24 hours.
What payment methods do you accept?
We accept credit cards, bank transfers, and other popular payment methods.
How do I track my order?
Once your order ships, you'll receive an email with tracking information.
Can I return or exchange a product?
Yes, we offer a 15-day money-back guarantee. Please see our return policy for full details.
Are your products authentic?
Yes, we only sell 100% authentic vape products from reputable brands.
Do you offer any discounts or promotions?
Yes, we occasionally offer special deals and discounts. Follow us on social media to stay up-to-date!